EXCELLENTTrustindex verifies that the original source of the review is Google. Was so happy with my BOS370 which worked great until the inner tube bent whilst lifting our van. I then managed to get it back to a point where it still worked but still not straight. The oil seal had also split. I sent my purchase invoice to BOS confident in their 5 year warranty of the product. I sent photos then was asked for more photos which I sent again. They offered to asses and repair at my cost !! So much for 5 year warranty. They then said - “BOS have suggested any bends in the inner pipes is due to the van moving and is not covered under warranty and the guide bush would have broken when the van moved causing the inner pipe to bend” I replied - Thanks heaps but it looks like the BOS 5 year guarantee on this product is worthless. If you can let them know that I will put it in the bin and tell everyone I meet how they don’t care. We travel on the road full time and meet lot’s of people. Needless to say, I won’t be buying anything from BOS again. Terrible product with zero reliability. Stand by for the bs reply no doubt.Trustindex verifies that the original source of the review is Google. Great Company and products. Had issue with broken teeth on gears on jockey wheel and they were replaced under warranty at no cost. Staff were very friendly and helpfulTrustindex verifies that the original source of the review is Google. I had fantastic service from the BOS team, from the moment I made contact right through to the delivery of my goods. The quality of their products is excellent. I would happily recommend this company and their products. Thank you BOS team.Trustindex verifies that the original source of the review is Google. Love the BOS Products. I also love that it is a family business, staff are awesome!!! :-)Trustindex verifies that the original source of the review is Google. The easiest jockey wheel to use. Highly recommended. Tegan & customer service team are very pleasant & efficient to deal with. Thank you.Trustindex verifies that the original source of the review is Google. Thanks Bronwyn, really appreciate your assistance in having the guide bush replaced and a service completed on my Bos jockey wheel, your communication and service was excellent and to top that off it was completed under warranty. Once again thanks.Trustindex verifies that the original source of the review is Google. Absolutely lovely people nothing was probablyTrustindex verifies that the original source of the review is Google. Great product and service. I damaged my unit by not having it hooked up properly on a trip to Sydney from the Gold Coast recently. Luckily Jurgen the owner was at the factory and he replaced the damaged section of my Bos jockey stand and gave great advice on how to prevent future damage. Thanks again for your great service. I would highly recommend this product and the team. Mick Ward.Trustindex verifies that the original source of the review is Google. Long overdue positive review, however I cannot recommend Boss highly enough after their customer service department going above and beyond to repair an old unit of theirs while we were on the road travelling in another state Outstanding customer service from an Aussie companyTrustindex verifies that the original source of the review is Google. A great product, very prompt and friendly serviceVerified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more